1.VALUE ADDED TAX - Prices exclude VAT. This will be added at current rate applicable at the date of sale.
2.MINIMUM ORDER VALUES & DELIVERY CHARGES are as published in our current Price lists.
3.ALL ORDERS & CONTRACTS are accepted by Euro Business Services subject to majeure without engagement regarding delivery and subject to prices ruling at the time of despatch from our warehouse. Force majeure shall include acts of God, riots, war, explosion, fire, flood, storms, lock-outs, strikes, national or local legislation or regulation, the service of proceedings alleging the infringement of third party patent rights, accident, breakdown of plant or machinery and shortage of materials.
4.CUSTOMERS' CONDITIONS endorsed on their orders are binding only to the extent that they do not conflict with these conditions of sale, or any other of Euro Business Services' conditions of sale.
5.NON-STANDARD GOODS sent in accordance with customers written order cannot be accepted for return by Euro Business Services', orders for non-stock items must be confirmed in writing.
6.COMPATIBILITY - Responsibility for establishing the compatibility of any Euro Business Services goods with papers, other material or equipment used by the buyer in manufacture or use, or used with other Euro Business Services' goods shall rest upon the purchaser. Euro Business Services shall not be liable for any loss, whether consequential or otherwise, or for deterioration of Euro Business Services' goods or other material used with them, in manufacture or otherwise, caused by incompatibility of such materials one with the other.
7.DELIVERY TIMES - Whilst every endeavour is made to effect deliveries on time, no representation as to the exact dates is to be implied and no liability will be accepted for any loss or damage occasioned by delay in delivery however caused.
8.CANCELLATION of an order on Euro Business Services MUST BE CONFIRMED IN WRITING BY FAX OR LETTER.
9.NON-DELIVERY - Goods not received MUST be notified to us in WRITING within 7 days of date of Invoice.
10.SHORTAGES, INCORRECT GOODS SENT, DISCREPANCIES OF ANY KIND OR DAMAGED IN TRANSIT - MUST BE NOTIFIED WITHIN 48 HOURS OF RECEIPT OF GOODS. Customers signing for the receipt of goods, not noting shortages or damage, are liable for the loss. Customers signing for goods 'UNEXAMINED or DAMAGED' must notify details to Euro Business Services within 48 hours of receipt of goods to avoid liability for the loss.
11.PROOF OF DELIVERY - Will only be provided against requests in writing, which MUST be made within 14 days of the date of Invoice.
12.CHANGES IN PRICE & SPECIFICATION - It will be appreciated that the nature of distributing so many leading brands of Computer & Office Products means that prices can fluctuate as the result of currency changes and specifications may be altered at the manufacturers' discretion. Our policy is to keep our customers informed of changes when they happen. However, this is not always possible and we must reserve the right to make changes to specifications and prices without prior notice.
13.RETURNS - Goods cannot be returned without prior notice to our sales office. Un-notified returns cannot be accepted. Customers wishing to return goods for whatever reason MUST first contact our Sales Office (between 9am and 5pm) within 30 days of Invoice date. You will be asked to provide Invoice number and date, Quantity, Reason for return and appropriate evidence of defect - 'FAULTY' is not sufficient reason for return. Subject to our approval Returns will be collected from you. Each 'Faulty' product must be clearly marked with its 'Defect' and clearly associated with the evidence of defect. All products returned under complaint will be returned to supplier for examination prior to any credit agreement, this may result in a 4 week delay. Return of unused stock items requires Euro Business Services' prior approval and if agreed will be subject to a handling charge, which will be deducted from the credit. Non-stock items cannot be returned for credit. Unused goods returned for whatever reason received damaged, or with original packaging marked, will not be credited.
14.CLAIMS - If any goods supplied by Euro Business Services prove on inspection to be defective in material or workmanship, Euro Business Services undertakes at its option to replace the same or refund to the purchaser the price of the goods and in no circumstances will liability exceed the cost of replacement or (at Euro Business Services' option) the price paid by the purchaser for such goods. Euro Business Services shall not under any circumstances whatsoever be liable for damages, whether consequential or otherwise, howsoever caused or occasioned and this undertaking is given in place of and excludes all other warranties and conditions whatsoever whether implied by statue or otherwise unless and except for personal injuries to any person. Warranty will not exceed that set by the manufacturer.
15.TERMS OF PAYMENT - The prices charged by and against which payment must be made, will be those prices ruling at the date of despatch of the goods. Unless otherwise agreed, cash must be sent with order or cash paid against proforma invoice until a credit account has been approved. Credit terms require payment within 30 days from the date of invoice, but Euro Business Services have the right to withdraw credit facilities in the event of any failure by the purchaser to adhere to these terms of payment. In the event of Euro Business Services having recourse to legal action against the purchaser in order to obtain payment of outstanding accounts any costs incurred in so doing are payable by the purchaser on a full indemnity basis and also that Euro Business Services shall be entitled to recover and resell any goods for which payment has not been received by Euro Business Services.
16. RETENTION OF TITLE - Ownership of any goods supplied will remain with Euro Business Services until such time as payment in full made by the purchaser although risk shall pass to the purchaser on delivery of the goods. In the event of payment not being made within 14 days of the date due. Euro Business Services shall be entitled to enter any premises where the goods may be to recover possession. In the event that such goods to be resold by the purchaser prior to payment, Euro Business Services will be entitled to the proceeds of any such sale up to the full amount owing to Euro Business Services. Goods not paid for shall be stored at no cost to Euro Business Services so that they are identifiable as belonging to Euro Business Services. Should the purchaser use the goods in a further production process the property in the concerted product will pass immediately to Euro Business Services and will remain with Euro Business Services from the moment of conversion until the purchaser has paid all sums to Euro Business Services and the foregoing shall apply to the converted goods as to the original goods themselves.
17.GENERAL - No variation hereto or addition hereto shall be binding upon Euro Business Services unless given in writing by a Partner of Euro Business Services. These Terms and Conditions of Sale shall be governed by English Law.